FAQs

How long will my order take to arrive?

As a general guide (please note business hours/days only):
Metro deliveries: same day to 24 hours.
Regional deliveries: 1 to 2 days.
Remote areas: Up to 5 days.
All orders are dispatched within 24 hours of payment, unless out of stock.

How are payments processed?

We accept Debit/Credit card payments via our secure NAB Transact Payment Gateway.

What happens if I've ordered the wrong product?

Please view our Shipping & Returns page for full information regarding returns or order cancellations.

I can get the same product cheaper elsewhere, will you beat it?

Send us an email with a link to said product and we will try to match or beat it! Please keep in mind postage costs, location and items all play a factor in price matching.

I want to do a bulk order, do you give discounts?

Discounting is on a case by case basis and we require knowledge of your exact needs before giving a quote. Contact us with product names, quantities and shipping location and we'll get you a great price!

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